Frequently Asked Questions

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Duracell

Safety

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Can I light a battery on fire?

NEVER light or dispose of batteries in a fire—they may explode, rupture, and cause safety risks.

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Which way does the + and – go?

Carefully follow instructions on your equipment regarding proper insertion of batteries, ensuring that the + (plus) and – (minus) terminals are aligned correctly. CAUTION: Some equipment using three or more batteries may appear to work properly even if one battery is inserted incorrectly; such usage may lead to battery leakage or rupture that could result in equipment damage.

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There are Chinese letters on my batteries. What does it mean?

The characters indicate that the batteries are mercury-free.

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Should I light a battery on fire?

NEVER light or dispose of batteries in a fire—they may explode, rupture, and cause safety risks.

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My child likes to play with batteries. Is this ok?

Young children should not play with batteries. Batteries are made to power devices, not to be played with individually. Remember that while batteries are popular, commonplace devices, they generate portable power by means of potent chemical reactions. Batteries should never be disassembled, abused, mishandled, or treated as toys. Although most batteries contain chemicals that won’t harm exposed skin, they should still be treated as any chemical would. Always take precautions when handling exposed battery chemicals. Battery chemicals shouldn’t be placed near the eyes or ingested. Contact a physician immediately if this should occur. To assure safety, use of batteries by children should be closely monitored by a responsible adult.

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My battery got wet and now there is a white powdery substance on it. What do I do?

In the unlikely event that a battery is wet or covered with a white powdery substance, limit your handling of the battery. Only handle the battery as required for proper removal and disposal and immediately wash any exposed body surfaces and clothing with soap and water. If contact with the eyes occurs, immediately flush the eyes with running water for at least 15 minutes and then seek immediate medical assistance.

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Is it normal for Duracell NiMH rechargeable batteries to become warm while charging?

Yes, it is normal for both the cells and charger to become warm while charging.

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How should I handle batteries that leaked in a device?

Although most batteries contain chemicals that won’t harm exposed skin, they should still be treated as any chemical would. Always take precautions when handling exposed battery chemicals. Battery chemicals shouldn’t be placed near the eyes or ingested. Contact a physician immediately if this should occur.

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Do your batteries contain mercury?

No, all versions of Duracell batteries are mercury-free. We are proud to have voluntarily stopped using mercury in our general purpose batteries (AAA, AA, C, D, and 9V sizes) in 1993. Our alkaline batteries are made mainly from common metals steel, zinc and manganese and do not pose a risk to health or the environment if they are used and disposed of appropriately. All hearing-aid batteries have been mercury-free since January 2011, in line with The Mercury-Containing and Rechargeable Battery Act.

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Can I take a battery apart?

No. Do not dismantle batteries. When a battery is dismantled, contact with the components can be harmful and may cause personal injury or fire.

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A battery turned warm in my pocket. Is it normal?

No, batteries should not become warm when not in use. We print a caution on our packaging warning consumers not to carry or store batteries loose in your pocket or purse. They can be shorted by contact with metal objects and leak or rupture and cause personal injury.

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Should I clean the battery compartment?

For best performance, keep battery contact surfaces and battery compartment contacts clean. Rub them with a clean pencil eraser or a clean cloth each time you replace batteries.

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Can I charge other brands’ rechargeable batteries in a Duracell charger?

Yes, Duracell chargers will charge other NiMH AA or AAA batteries. However, Duracell cannot guarantee the quality, safety, or performance of other battery brands, so using Duracell rechargeable batteries is recommended.

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